Many see 2020 as a year “stained” with economic hardships and social alienation. But in the financial technology sector, 2020 is just the opposite. 2020 has been an incredible year of innovation: with the acceleration of banking digitalization, and numerous new products and services to aid economic recovery and the new reality of virtual living and working.
This new context of a virtual world has redirected the digital strategy of banks and their traditional banking business models. The rise of digital banking through the web and mobile digital channels has optimized these platforms and changed the customer engagement strategy. It has also indirectly lead to more financial inclusion, now the unbanked and underbanked have even easier and cheaper access to financial tools.Read More >